Privacy Policy
At GLOBAL ENERGY SERVICES SIEMSA S.A., we are committed to ensuring that your personal information is protected and not misused. By providing us with your personal information and using our website, we understand that you have read and understood the terms related to the protection of personal data outlined below.
Who is responsible for processing your data?
GLOBAL ENERGY SERVICES SIEMSA S.A.
CIF: A82509779
Address: Parque Tecnológico Bizkaia Building 407, 48170 – Zamudio (Vizcaya)
Email: dpo@clgrupoindustrial.com
You can contact us through any means to communicate with us.
For what purpose do we collect your personal information?
Below are the main purposes we have identified:
- Compliance with legal obligations.
- Management of the contracting of products and services offered by GLOBAL ENERGY SERVICES SIEMSA S.A., including distance selling and management of shipments and returns.
- Channeling information requests, suggestions, and complaints for management and resolution.
What is the legal basis for processing your data?
We rely on several reasons for processing your personal data:
- To fulfill a contract and/or commercial relationship.
- To comply with various legal obligations.
- In the legitimate interest of the data controller.
- With your consent for sending information about our products, offers, promotions, etc.
- Public interest in the security of our facilities.
To whom will your data be communicated?
Your data will not be disclosed to third parties, except for legal obligations. Specifically, they will be communicated to the State Tax Administration Agency and banks and financial institutions for the collection of the provided service or purchased product, as well as to data processors necessary for the execution of the agreement. In case of purchase or payment, if you choose a web application, platform, bank card, or other online service, your data will be transferred to that platform or processed in its environment, always with the utmost security. We use certain applications that involve an international transfer to the United States. This will only be done to entities that have demonstrated and committed to comply with the level of protection and guarantees in accordance with the parameters and requirements set forth in the current European data protection regulations, such as the European Regulation, or when there is legal authorization to carry out the international transfer.
Do we process data of minors?
We do not process data of minors under 14 years old; therefore, please refrain from providing them if you do not meet that age.
What security measures do we apply?
Rest assured, we have adopted an optimal level of protection for the Personal Data we handle, and we have installed all the means and technical measures at our disposal according to the state of the technology to prevent the loss, misuse, alteration, unauthorized access, and theft of Personal Data.
What are your rights regarding data processing?
Right | Content |
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ACCESS | You can consult your personal data included in our files. |
RECTIFICATION | You can modify your personal data when they are inaccurate. |
ERASURE | You can request the deletion of your personal data. |
OBJECTION | You can request that your personal data not be processed. |
RESTRICTION | You can request restriction of processing in the following cases: <br> – While verifying the accuracy of your data. <br> – When the processing is unlawful but you oppose the erasure of your data. <br> – When the Controller no longer needs to process your data but you need them for the exercise or defense of claims. <br> – When you have opposed the processing of your data for the performance of a task carried out in the public interest or for the satisfaction of a legitimate interest, while it is being verified whether the legitimate grounds for the processing override yours. |
PORTABILITY | You can receive, in electronic format, the personal data you have provided us, as well as transmit them to another entity. |
GLOBAL ENERGY SERVICES SIEMSA S.A. has forms for exercising rights that can be requested via email at dpo@clgrupoindustrial.com or by using the forms provided by the Spanish Data Protection Agency or third parties. These forms must be signed electronically or accompanied by a photocopy of the DNI. If acting through a representative, it must also be accompanied by a copy of their DNI or electronic signature. The forms must be submitted in person to GLOBAL ENERGY SERVICES SIEMSA S.A. or sent by postal mail or email to the addresses listed in the “Responsible” section. You have the right to file a complaint with the Spanish Data Protection Agency if you believe that the exercise of your rights has not been adequately addressed. The maximum response time is one month from the receipt of your request. In the event of any modification to your data, we appreciate your duly informing us in writing to keep your data up to date.
How long will we keep your personal data?
Personal data will be kept as long as you remain connected with us. Once you are no longer connected, the personal data processed for each purpose will be retained for the legally stipulated periods, including the period during which a judge or court may require them in accordance with the statute of limitations for legal actions. We will retain all information and communications related to your purchase or the provision of our service while the warranties of the products or services last, to handle any possible claims.